Refund and Cancellation Policy

At Prashantha Yoga, we are committed to ensuring satisfaction for all our customers. Our policies for refunds and cancellations are as follows:

1. Class Cancellations:

   • Cancellations must be made at least 24 hours before the scheduled class time to receive a full refund.

   • Cancellations made less than 24 hours before the class will not be eligible for a refund.

2. Service Cancellations:

   • For cancellations of services such as workshops, retreats, or private sessions, a notice of at least 7 days is required for a full refund.

   • Cancellations made within 7 days of the scheduled service will incur a 50% cancellation fee.

   • No refunds will be given for cancellations made within 48 hours of the scheduled service.

3. Digital Products:

   • Due to the nature of digital products, all sales are final and non-refundable once downloaded or accessed.

4. Physical Products:

   • Customers can request a refund within 14 days of receiving the product.

   • The product must be returned in its original condition. Return shipping costs are the responsibility of the customer.

5. Refund Processing:

   • All eligible refunds will be processed within 7-10 business days of the request.

Shipping Policy

For our valued customers purchasing physical goods, we offer the following shipping policy:

1. Shipping Timeline:

   • Orders are processed within 2-3 business days.

   • Domestic shipping within India typically takes 5-7 business days.

   • International shipping times may vary based on the destination, generally taking between 10-20 business days.

2. Shipping Costs:

   • Shipping costs are calculated based on the weight of the product and the shipping destination.

   • Customers will be informed of the shipping cost at the time of purchase.

3. Customs and Import Taxes:

   • Buyers are responsible for any customs and import taxes that may apply. Prashantha Yoga is not responsible for delays due to customs.

4. Tracking:

   • Customers will receive a tracking number once their order has been shipped.

5. Damaged or Lost Items:

   • Please contact us at info@prashanthayoga.com or +91-9535463588 if your order is damaged or lost during shipping.

Please note that the above policies are subject to change. For any queries or concerns, contact us at our business address or through the provided contact details.